XPO Logistics is a $7 billion global logistics company headquartered in Greenwich, Connecticut, with a robust presence in supply chain management and transportation management solutions. In Europe it has over 215 sites across 14 countries, with 1,000,000 sq meters of warehousing space, transporting 60 million pallets annually, operating 7,500 trucks and employing 14,000 people.
- XPO Logistics
Success Story
XPO Logistics
XPO Logistics Improves Stock Accuracy and Operational Efficiency with Blue Yonder
99.9% stock accuracy
Expanded use across 15 UK sites and deployment into European markets
Enhanced productivity and warehouse efficiency
The Company
The Business Challenge
As XPO Logistics expanded its European business, customer demands became increasingly complex, which meant the existing systems were no longer optimal in managing the intricate needs of its customers – such as the supersessions of parts in automotive inventory and real-time revision tracking. This led to challenges delivering the precision and efficiency outputs that customers had come to expect.
The Solution
To address these challenges, XPO Logistics implemented Blue Yonder Dispatcher, part of Blue Yonder Warehouse Management, to enhance accuracy and productivity. The solution helped XPO Logistics optimize pick and stock accuracy across multiple sites, reaching a 99.9% stock accuracy rate for some customers. In addition, the solution’s integration with other technologies bolstered warehouse and transportation synchronization, meeting the complex supply chain needs of XPO Logistics’ customers.
"We’ve seen unparalleled improvements in stock accuracy and productivity using Blue Yonder. It's become a key part of our growth and automation strategy."
– Nigel Rouch, SVP of Technology - Europe, XPO Logistics.
How XPO Logistics is modernizing its end-to-end, global logistics operations
Meeting high standards in complex operations
A leading name in supply chain and transportation, XPO Logistics serves clients with intricate and highly specific supply chain needs. The company needed to overcome challenges that arose from managing complex inventory revisions, especially in sectors with frequent parts supersession, such as automotive. As a result of continued business growth, its existing system could no longer meet the rigorous demand for accuracy and operational efficiency in these high-stakes environments.
A transformation seven years in the making
When XPO Logistics adopted Blue Yonder Warehouse Management nearly seven years ago, it was in search of a system that could simplify complex logistics processes. The solution facilitates precise management and tracking, enabling the accuracy required to match customer expectations and enhancing the overall supply chain experience. For instance, an automotive customer of XPO Logistics is benefiting from seamless revision tracking and supersession management, ensuring that accurate parts are always available, and customer satisfaction remains high.
Expanding efficiency and accuracy across operations
With the system, XPO Logistics is enhancing its pick and stock accuracy across 15 sites in the UK and is currently rolling out the solution across Europe, including new implementations in Spain and Ireland. This expanded use of Blue Yonder allows XPO Logistics to achieve near-perfect stock accuracy, exemplified by a 99.9% stock accuracy rate for one customer in the hard landscaping industry – this improvement sets an industry benchmark.
“The warehouse management system is helping our productivity in that we're able to leverage off other technologies in conjunction with Blue Yonder to make our pickers more productive, improve our accuracy, and our integration to our transportation solutions as well,” said Nigel Rouch, SVP of Technology – Europe, at XPO Logistics.
A solution for automation
Blue Yonder Warehouse Management serves as a foundational layer that has enabled XPO Logistics to enhance its automation strategy. By building on the system, the company integrates cobots and other robotic solutions into warehouses, boosting employee safety, and reducing the time required for manual processes. This automation not only increases efficiency, but also allows employees to engage more meaningfully on technical tasks, contributing to a more dynamic and safer work environment.
Achieving sustainability goals with technology
持続可能性はXPO Logisticsの価値観の最前線にあり、Blue Yonderは同社がこれらの目標を達成する上で重要な役割を担っています。倉庫管理を通じて、XPO Logisticsは倉庫スペースを最適化し、梱包材の使用を最小限に抑え、輸送回数を削減することで、排出量を減らし、カーボンフットプリントを縮小しています。Blue Yonderの倉庫管理の効率化は、XPO Logisticsの持続可能性への取り組みに直接貢献し、事業の成功と環境責任の両立を実現します。
Looking ahead
Blue Yonderは、XPO Logisticsの成長戦略において不可欠な存在であり続けています。XPO Logisticsは、倉庫管理システムを、より高度な自動化システムの構築や、他の新技術の活用を可能するための基盤となるプラットフォームと位置付けています。Blue Yonderを戦略的パートナーとしたことで、XPO Logisticsは複雑な顧客ニーズに対応し、効率を向上させ、新たな市場において持続可能な物流ソリューションを開拓し続けることができます。 「当社は倉庫の自動化をBlue Yonderを活用して推進しています。さらに重要なことは、それによってお客様に卓越したサービスを提供できることです。」とRouch氏は述べています。